FAQ

Payment Questions

+Do I have to pay in full at the time I register?

Payments should be made in full at the time a student registers. The exception is early registration. At that time the student pays their fees only; the balance of tuition is due approximately six weeks before the semester starts. When you register for courses, you are incurring the responsibility of paying for those courses. If you do not pay in full at the time you register and/or you do not make arrangements with the Business Office, you risk being dropped from your courses for non-payment. Students who default on their financial obligation are sent to collections. See tuition, fees, and payment plans for more information.

+What credit cards does Tunxis accept?

Tunxis accepts Visa, Master Card, and Discover.

+Are payment plans available?

Yes.  A standard payment plan requires a down payment of 40% of tuition and fees as well as a non-refundable installment plan fee of $25.  Two equal installments of 30% of tuition and fees are due approximately 3 weeks and 6 weeks after the beginning of the semester.  For students with partial financial aid coverage the payment plan requires a down payment of the non-refundable installment plan fee of $25.  The remaining balance is due 30 days after the beginning of the semester.  Click here to review additional payment plan information.

+How do I pay using my financial aid?

To make payment arrangements using your anticipated financial aid award you must confirm your financial aid is in place and has been approved/accepted by the Tunxis Community College Financial Aid Office, (A FAFSA confirmation does not constitute a financial aid award in place with Tunxis Community College).  You may verify your status by reviewing the Account Summary page in your My.Commnet account, (http://www.my.commnet.edu/).

 

Refund Questions

+How do I receive a refund if I drop a course?

You must withdraw either online at http://www.my.commnet.edu/, or in writing using a drop/add form available from the Records Office (Registrar).

The refund policy varies depending on the type of course you are taking. For a 15-week course the policy is as follows: a full refund for tuition only will be processed if you officially drop before the semester starts. A 50% refund is processed if the course is dropped within 14 calendar days of the semester. After that there is no refund on tuition.

Contact the Business Office at 255-3400 for the refund policy for summer courses, 5-week and 10-week courses.

If you have extraordinary circumstances and want an exception, you must write a letter to the Dean of Administration. Fees are not refundable.

+What fees are non-refundable?

Nonrefundable fees include, but are not limited to, the following: application fee, graduation fee, college service fee, student activity fee, transcript fee, replacement of lost ID card fee, late payment fee and bad check fee.

+What if my class is canceled, will I receive a full refund?

Yes, tuition and fees are refunded if a course is canceled.

+How come my refund check is less than what I paid?

Your original payment included fees, which are nonrefundable

+When will I receive my refund check?

Refunds for withdrawls, drops, or cancellations are processed at the end of the add/drop period.  Financial aid posts to the student accounts 30 days after the start of the semester, and refund checks are processed two weeks after that posting.

General Questions

+When will my financial aid come through?

You need to check with the Office of Financial Aid 860.255..3510.

+How do I find out if the school is open during bad weather?

Any public announcements regarding the status of the college will be made as early as possible, so watch or listen to a station serving the Tunxis area. Call the Tunxis swithchboard at 860.255..3501 for the most up-to-date information.

+How do I find the room number for my classes?

Room numbers are posted on the walkways the first day of class by their item numbers.

+How do I purchase a books for my class(es) and do I need them for the first class?

You will receive a copy of your registration after making payment. The registration lists the item numbers of your class(Es). Take the registration to the Bookstore and they will sell you the appropriate book(s). Yes, it is best to have your books for the first meeting of the class(es).

+Are there used books in the Bookstore?

Yes, used books are available in the Bookstore, and they are less expensive than new books.

+What Tax Benefits are Available to Students?

The IRS website has infomation on tax credits available to students. Refer to the IRS website for details: http://www.irs.gov/newsroom/article/0,,id=213044,00.html


For more information, contact Nancy Eschenbrenner, Director of Finance and Administrative Services, at 860.255..3398.