Online Class Information for Students

The following information is being provided to make this transition to online classes easier for everyone. As always, if you have questions about your class, reach out to your individual instructors first, as they may have solutions based on your class’s particular needs.

Classroom instruction will be conducted through Blackboard, our online course management system at my.commnet.edu


Accessing classes online via Blackboard can be done in a few simple steps. To log in, students will need their Student ID number and password. Please keep in mind that Blackboard does not work with the browser Internet Explorer.

To log into Blackboard via MyCommnet, please follow these instructions:
1. Visit my.commnet.edu
2. Click the red “Log In” button.
3. Enter your 8 digit Student ID number followed by “@student.commnet.edu” in the “NetID” field (for example: 12345678@student.commnet.edu).
4. Enter your password in the password field. Select the blue “Sign in” button.
Once you have logged into MyComment, the link to Blackboard can be located on the righthand side of the screen, below Banner. Clicking the Blackboard link will redirect you to the Blackboard website.

To log into Blackboard directly instead of through MyCommnet:
1. Visit ctccs.blackboard.com
2. Once the page has loaded, you will be redirected to the Connecticut Community Colleges Log-in Portal.
3. Enter your 8 digit Student ID number followed by “@student.commnet.edu” in the “NetID” field (for example: 12345678@student.commnet.edu).
4. Enter your password in the password field. Select the blue “Sign in” button.

Navigating Blackboard

Once you have logged into Blackboard, you will be presented with a module list of your current and past classes. Classes that can be accessed will display as blue hyperlinks. Some past classes may be unavailable.
Watch a YouTube video about how to navigate your Blackboard courses.
Additionally, found at the bottom of the module of available classes is the “Blackboard Learn Student Orientation” course. This is a helpful walk through that students may complete to familiarize themselves with Blackboard and includes videos and pictures to aid in learning.

Using the Blackboard Mobile App

Blackboard has a mobile app that can be used on your mobile or tablet device. Once downloaded, to log into the app enter “Connecticut Community Colleges System” in the school search text field. You will be prompted to log in via the web. Select the button and use your 8 digit Student ID number and password to log in. You will then be prompted to agree to Blackboard’s terms of use. Once you have agreed, your course list will load.
Please visit the comprehensive guide on using the mobile Blackboard app.

Additional helpful links:

  • A complete and comprehensive step-by-step guide including videos and pictures to learn all features of Blackboard inside and out.
  • A YouTube playlist curated specifically for students to learn about how to use Blackboard and the college email system.

Technology Support

Bookstore Textbook Rental/Order/Returns/Buyback

Get all the details from the Tunxis Bookstore in this useful PDF.


Tunxis Library is currently operating in online format. 
The Library web pages allow users 24/7 access to the Online Catalog, as well as access to over 50 Databases for thousands of full-text articles, Streaming Videos, and E-books, Library FAQ, Blog, and Research Guides. 
Our reference staff is available during Library business hours via Chat, Text or EmailSee Library hours. 
Search our FAQ, Ask Us, for specific questions. 

Student Support

Step-By-Step Instructions


Tunxis students can access online tutoring in writing, math, accounting, biology, chemistry and other subjects. Starting on Monday, March 23, the Academic Success & Tutoring Center will offer free online tutoring services through Microsoft Teams.

  • Schedule a 45-minute tutoring appointment in TutorTrac and meet face-to-face with a tutor through a live video chat!
  • Ask questions in our virtual Algebra Lab, English Lab, and Statistics Lab. No appointment needed!

Struggling with technology? Phone appointments can be arranged upon request.
Visit tunxis.edu/astc for more information on our services, including training videos on how to access tutoring through Microsoft Teams.  Questions? Email tx-asc@tunxis.edu for assistance.


Contact tx-counseling@tunxis.edu or email your advisor for a virtual advising appointment.


If you need to make an appointment through email or an online communication format, please email tx-counseling@tunxis.edu and a counselor will contact you M-F from 9-5. If this is an emergency, please call 911 or suicide prevention hotline (24/7) at 1 800-273-8255 or the crisis text line – text 741741 and type in the word start.

Additional resources

Disability Services

Students with documented disabilities should connect with TCC’s Associate of Accessibility/Disability Services, Deborah Kosior, at: tx-ds@tunxis.edu if you have any questions or concerns related to your academic adjustments.


In order to facilitate the learning process and make your eLearning experience more dynamic, our campus store is offering these options to supplement and support your efforts. 
Free Online Shipping Offer: Visit the campus store website www.txcc-shop.com for Free Shipping on all items with no minimum purchase. This includes various formats of course materials, supplies, apparel, technology and more.
Free Shipping on Rental Returns & Deadline Extensions: The campus store is offering free shipping return labels and is also extending the non-return period without penalty to assist with increased returns by mail. Click the COVID-19 message on the home page of the campus store website www.txcc-shop.com

Community Resources

Should you need assistance, below is a list of helpful resources to support your efforts as you adjust to the changes that COVID-19 presents.

Internet and Technology

Information on free internet offers for those who don’t have access during the outbreak.

Refurbished Computers 

Food Insecurity

While the Tunxis Food Pantry (The Pantry) is temporarily unavailable, we want to make sure you are aware of other resources to address food insecurity within the community. Additional food bank information can be found at 211ct.org or foodshare.org.
The State Department of Education has prepared an informational sheet on cities and towns offering an emergency meal program for everyone under 18, regardless of whether they are a student or a resident. The CT Food Bank also offers an interactive tool for its mobile food pantry.

Health Insurance – Access Health CT Enrollment

Uninsured Connecticut residents can sign up for an Access Health CT health insurance plan. More information is available at Learn.AccessHealthCT.com

Mental Health Resources

Access a list of community-based agencies that can assist with concerns related to behavioral and mental health: As always, if you are experiencing an emergency, please contact 9-1-1.
Free online mental health resources during the coronavirus epidemic

Sexual Violence and Misconduct Resources

Access TCC’s Title IX resource page

Tips and Other Resources

Stay calm and reduce fear during the COVID-19 pandemic (PDF)
Tips for social distancing, quarantine, And isolation (PDF)
Quarantine Resources – Links (PDF)
Quarantine-Friendly Activities


Setting up your courses in Blackboard is a very straight forward process. Almost everything you need to get started is located within Blackboard itself! First, log into Blackboard via my.commnet.edu and select Blackboard from the menu on the right-hand side. Or log in directly at ctccs.blackboard.com. You will need your NetID and password.

Please keep in mind that the Internet Explorer browser does not work with Blackboard. If you are unsure what browser you are using and whether or not is compatible with Blackboard, once you have logged in click on the “My Help/Training” menu option on the upper right-hand side of the screen. On the new screen there will be a link on the left-hand side that will enable you to check what browser and version you are running. Once you’ve ensured your browser is compatible with Blackboard, you may close the tab or window the browser check opened and return to the main Blackboard module page by selecting the “My Institution” menu link.

Every credit course at Tunxis has a Blackboard course shell by default. You will see a list of your classes in the Course List module on the “My Institution” main page. Also in this list you will find the “Blackboard Learn Faculty Resource Center”. This orientation module is designed to help you construct your courses within Blackboard. It is recommended you take a look, as this module covers both the basics and more advanced tools that can be used to structure your online courses.
Select the course you want to edit from your course module on the “My Institution” page.

Once inside the course, you have different menu options including “Announcements”, “Syllabus”, “Course Content”, and “Discussions”, among others.
To modify your course “Edit mode” must be set to on. To learn more about Edit mode, please watch this short YouTube video.

Use Edit mode to upload content to your course.
Instructors are also able to create assignments, quizzes, assessments, upload lecture PDFs, and more all within Blackboard itself.
Utilize the “Announcements” tool to broadcast important information to your students. They are automatically set as the Course Entry Point, so students see the most current announcement immediately upon logging in.

For a quick visual overview of all of Blackboard’s features available to faculty, please check out this specially curated Youtube playlist, Blackboard Basics for Faculty

Additional helpful links:

Kaltura: Record, Upload, and Deliver Media in Blackboard  (YouTube playlist)
The first three videos in this playlst, about 15 minutes total, provide faculty with an overview of how to download the Personal Capture tool, use it to record videos, navigation in the My Media repository, adding videos from Kaltura into Blackboard, and adding and editing mechanical fidelity captions.
Other videos provide some ideas of how both students and faculty can use videos to provide feedback, discussion submissions, etc.

WebEx Essentials for Faculty (YouTube video)
This video includes a 16 minutes comprehensive video that mirrors the content in the live webinars.
The video description includes our accompanying quick guide as well as a link to a Google doc that provides a customizable invitation template to WebEx meetings.
The other videos relate to adding information about joining WebEx meetings and how to embed that information into a Blackboard course.

Technology Support

Faculty Help Desk

CSCU System EdTech Training YouTube Videos

CSCU IT and EDU Support Centers

The following websites host all of the documentation and FAQs for all services offered within the system.

CSCU IT Support Center website

CSCU Edu Support Center

  • NetID Password Reset information
  • Blackboard / Banner Self Service
  • General links for Office 365 / WebEx / MyCommnet resources

Tunxis IT Staff will be onsite and you can contact the IT Helpdesk by calling 860-773-1390 or by email at tx-it-helpdesk@tunxis.edu.

Protective Enclave Access

  1. Download and install of Citrix Receiver on a home computer:
  2. You will then need to modify your MFA (Multi-Factor Authentication)
    Go to the CSCU IT Support Center – Support by Service – Protective Enclave.
  3. On the right of the Protective Enclave page has a list of topics covered.
    Click on –Configure Authentication (MFA) or scroll down to that topic. Here you will find how to change your MFA method.
  4. If you use your office phone as the authentication method you can add your cell phone as a secondary contact which means if the primary contact number isn’t answered it will then call your cell phone.

Using Microsoft Teams

15 Minutes: How to use Microsoft Teams, a demo tutorial (2019)

  • This video will cover the basics of Teams, from April 2019.
  • Please note that some functionality related to “Meetings” was updated in the past year and renamed to “Calendar”

1 hour: Get started with Microsoft Teams

  • This is a complete introductory review of the Teams Client from October 2019.

45 Minutes: Run effective remote work meetings with Microsoft Teams

  • This video focuses primarily on holding meetings using the new calendar components.

The new coronavirus COVID-19 is spreading globally and has now been designated as a pandemic by the World Health Organization. There are no known cases associated with Tunxis Community College faculty, staff, or students. We are working closely with the Connecticut State Colleges & Universities President Mark Ojakian to keep our college community as safe and healthy as possible and continue to take every precaution to mitigate potential impact on campus. While the situation and conditions are changing by the day, be assured that we continue to work closely with President Ojakian, the Connecticut Department of Public Health, and the Governor’s Office to maintain a safe and healthy learning environment for all members of our campus community.


We have suspended institutionally-sponsored travel outside the state of Connecticut. We strongly discourage travel.
If you plan to travel outside of Connecticut the college is asking for your cooperation in sharing your information with us, please submit a Travel Self-Report Form.
This will help us collect information necessary to protect the campus community.
Please continue to monitor the Connecticut Department of Public Health’s guidance.

Personal Illness

If you get sick please notify your instructor and Amy Feest, Dean of Academic Affairs (860.773.1631, afeest@tunxis.edu) and arrangements will be made wherever possible to help you continue in your classes.

Please consult the Centers for Disease Control and Prevention (CDC) guidelines for detailed information.

Clinics and Labs

Students who engage in off-campus clinics, internships, and similar experiential activities, may continue to attend them if their respective facility remains open. Please check with your supervisor, if necessary.

Tunxis Community College is operating under special conditions as a precaution due to the coronavirus (COVID-19).
Our campus buildings are closed to students and the general public until further notice.
However, college staff are available remotely to help with applying for admission and financial aid, registering for courses, and providing information on additional services.

COVID-19 Student Policy (PDF)


Helpful Email Contacts

Admissions: tx-admissions@tunxis.edu
Financial Aid: tx-finaid@tunxis.edu
Tutoring/Placement Testing: tx-asc@tunxis.edu
Academic Advising: tx-counseling@tunxis.edu
Course Registration: tx-records@tunxis.edu
or tx-counseling@tunxis.edu with course prerequisite questions.
Accessibility Services: tx-ds@tunxis.edu
Business Office/Payments: neschenbrenner@tunxis.edu
Continuing Education: tx-continuing-ed@tunxis.edu
Bookstore: dstohl@tunxis.edu
IT Helpdesk: tx-it-helpdesk@tunxis.edu
– Reference (virtual only): tx-reference@tunxis.edu
– Computer Use (on campus 1 hr. time slots): tx-reference@tunxis.edu
– Circulation/Reserves (on campus): tx-circ@txcc.commnet.edu

Fall classes begin August 26.

Tunxis faculty and staff have updated our fall ’20 course offerings to reflect the safest and most effective way to deliver our quality educational opportunities.

The different delivery methods currently noted on our course schedule include:

  • TRAD (Traditional): Course held on campus at specific times.
  • ONLN (Online): Course delivered online. Students are not expected to sign on at specific times, but assignments and exams have specific due dates.
  • OLCR (Online with Classroom Component) may require on-campus orientation and/or exams; all other instruction will be online. OLCR on-campus dates are in the online course schedule.
  • LRON (Live/Remote Online Courses): Course delivered online. Faculty will have the option of having the class meet live online at the days/times assigned to the course in the online course schedule. Individual faculty will determine how often the class will meet online and will communicate the live meeting schedule through Blackboard at the start of the class.
  • HYBR (Hybrid): Course held both on-campus and online (a combination of 1&2 or 1&3). Individual faculty will determine how often the class will meet on campus and will communicate the on campus meeting schedule through Blackboard at the start of the class.

Find out more about the course types offered.

Please be assured that we have everyone’s safety first and foremost in our minds. As this pandemic subsides, we will begin to have more individuals and activities on our campus.

We are in the process of implementing plans for college operations to ensure that we are compliant with state and national health and safety protocols related to COVID-19. At the same time, we are preparing for alternative scenarios should it be necessary to pivot to fully online instruction.