Essential Job Skills for Healthcare Workers

This 14-hour course is designed to aid students in successfully transitioning into their chosen careers.  Emphasis will be placed on the development of a resume, essential interview skills, and soft skills to give students the tools to secure and retain employment.  Students will engage in mock interviews to develop these skills.  Guest speakers will cover topics such as “what makes a successful employee” and “how to ensure a good interview.”  Additional material to be covered will include team building, conflict resolution in the workplace and providing quality customer service.

Please bring a USB drive and your present resume to class.

Room 6-174
Fee: $175
Instructor: Karen Lyga, CMAA

June 9, 16, 30 and July 7 (Sat) 10 a.m. – 1:30 p.m.
CRN 6000

OR

July 3, 10, 17, 24 (T) 9 a.m. – 12:30 p.m.
CRN 4000

OR

August 7, 14, 21, 28 (T) 5:30 – 9:00 p.m.
CRN 5000

Caregiver Training

You will train to provide basic care skills to clients according to the skill criteria for nurse aides in the state of Connecticut. The content includes: assisting with activities of daily living, infection control, common chronic diseases, emergency care, caring for the entire person, household chores, escorting to appointments, companionship, reporting significant health changes, importance of communication, environmental hazards and safety, ethics and personal rights.

Certified Medical Administrative Assistant

Certified medical administrative assistants are responsible for a multitude of tasks that include communicating with patients, scheduling appointments, electronic medical coding, filing insurance claims, maintaining records, as well as accounting and billing practices.

Certified Nurse Aide Competency Exam Review

This review may be for you if: your CNA certification has expired and you wish to re-take the state competency exam; you recently completed a CNA program and want to review before the state exam; you failed the written and/or skills portion of the competency exam, and wish to review before re-taking the test; you have successfully completed a course or courses comprising not less than 100 hours of theoretical and clinical instruction in an approved LPN or RN education program.

Certified Nurse Aide Training

CNAs provide both medical and non-medical direct patient care. They are typically supervised by registered nurses and licensed practical nurses in a variety of health care settings.

Certified Patient Care Technician

Patient Care Technicians (PCTs) work in hospitals, rehabilitation and long-term care facilities, assisted-living and nursing homes. They provide safe and appropriate basic patient care, as delegated by a licensed nurse, to assist patients in achieving established outcomes.

Certified Pharmacy Technician

Pharmacy technicians work under the direct supervision of licensed pharmacists to perform routine tasks to help prepare prescribed medication, such as counting tablets and labeling bottles. They also perform administrative duties, such as answering phones, stocking shelves, organizing inventory, processing insurance claims, and computer entry of customer information.

Certified Phlebotomy Technician

Phlebotomists collect blood on all age groups for tests, transfusions, research, or blood donations. The duties include properly identifying and explaining the procedure to patients, preparing patients accordingly, utilizing infection control practices, withdrawing blood from the puncture site into the correct containers or tubes, attaching electronically printed labels to the containers, and delivering specimens to a laboratory.

Certified Sterile Processing Technician

Certified Central Sterile Processing Technicians are responsible for the sanitation and packaging of surgical instruments in hospitals, doctors’ offices, surgical centers and clinics. They organize and assemble routine and specialty instrument trays and sterilized supplies; operate and maintain sterilization equipment including sterilizers, aerators and washers; and maintain records and inventory.

CPR

Designed for health care professionals who respond to cardiac and respiratory emergencies, this course covers one- and two-person rescuer – adult, child, and infant CPR, Foreign Body Airway Obstruction, and the AED.

EKG + Pulse Oximetry Skills

For allied health professionals looking to add to their skill set, with classroom and hands-on experience. Learn basic skills in administering a 12-lead EKG, including cardiac anatomy and function; appropriate skin preparation; proper lead placement; and identification of P, Q, R, S, and T wave forms.

Emergency Medical Technician (EMT)

An Emergency Medical Technician (EMT) is a person who has been trained to provide immediate care for the sick and injured. The job of an EMT is multifaceted, presenting numerous challenges in a variety of emergency environments. An EMT may work in an ambulance or in a hospital emergency department.

Massage Therapy

Massage therapists work with chiropractors, in health clubs, gyms, day spas, corporate settings, and massage clinics. Many also start their own businesses. Massage therapists treat clients by using touch to manipulate the muscles and other soft tissues of the body. With their touch, therapists relieve pain, help heal injuries, improve circulation, relieve stress, increase relaxation, and aid in the general wellness of clients.

Registered Medical Assistant

A medical assistant is an integral member of the health care delivery team, who works in the administrative office, the examining room and the physician office laboratory. The MA is also a liaison between the doctor and the patient.

Veterinary Assistant

Veterinary assistants care for animals under the supervision of a veterinarian or a veterinary technician. Duties include but are not limited to front office functions; feeding, bathing and exercising animals; assisting with restraining them during treatments or procedures, assisting in pre- and post-surgical duties such as monitoring animals' recovery from surgery and notifying veterinarians of any unusual changes or symptoms.

Register in the Continuing Education office:
Mon.- Wed. 9 a.m. – 6 p.m.
Thurs. 9 a.m. – 6:30 p.m.
Friday 9 a.m. – 5 p.m.

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Course financing assistance may be available from CTWorks.  To see if you qualify, please visit the Course Financing Assistance page.

Please be advised that if you have been convicted of a felony, you may not be eligible for clinical experiences, internships, externships or certifications associated with certain allied health courses or programs. Those with previous convictions may also find it difficult to secure employment within a health care setting.

Need something else? Programs can be customized for your needs: classes are designed for staff or managers, at your facility or ours, at a time most convenient for everyone. For one low price, you can train 5 or 50 employees. For more information, see our customized programs page.


For more information contact the Continuing Education office at 860.773.1450.

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